Experience Prototype videos
The following videos document various experience prototypes we ran while designing the Fresh Start service. Insights gained from each iteration helped us to further develop and refine the service for the next implementation.
We ran a total of four experience prototypes during this seven-week project, but could easily have continued to run them past the establishment of the project as a business.
(File sizes, clockwise from top left: 6.7MB, 26.7MB, 3.9MB, 10.8MB, 74.1MB)
Fresh Start Kiosk
The Fresh Start kiosk was prepared as a supplement to the Fresh Start poster shown at the Emergence 2006 Service Design conference in Pittsburgh, Pennsylvania. The kiosk displayed the experience prototype videos and information about their value and purpose.
The videos shown on the kiosk were a selection of the videos available above. The individual screens are available in a pdf or jpgs via Flickr.
Experience Prototype photos
The following photos, as well as the rest of the photos used elsewhere on this site, can be found in the Fresh Start photo set on Flickr.
(above, l. to r.) Ingredients prepared for the first experience prototype; A kitchen setup during the first experience prototype; Using the laptops enabled a variety of placements during the experience prototype.
(above, l. to r.) Preparing ingredients during the first experience prototype; Ana Camila using VoIP technology to voice-conference with a partner in another room during the first experience prototype; Alejandro using VoIP technology on his laptop to communicate with another partner during the first experience prototype; Part of one prepared meal at the end of the first experience prototype.
(above, l. to r.) Haiyan documenting the first experience prototype; The prepared ingredients for the second experience prototype; One of the speakerphones as used in our experience prototype to enable voice conferencing; A blender and the recipe during the second experience prototype.
(above, l. to r.) Simona reading recipe instructions to her friend during the second experience prototype; Simona's dish part-way through the experience prototype; Simona's dish further along in the experience prototype.
(above, l. to r.) Simona's friend preparing her version of the dish; The ingredients packed into a delivery box for the third experience prototype; The delivery box; Heather preparing food during the third experience prototype.